Can’t view or save photos from our Gallery using your phone or tablet? Try this.

Step 1: Go to settings in your browser (usually 3-dots in the upper or lower right corner) and click on:

“Desktop site” (Chrome)

“Desktop version” (Samsung)

“Request desktop site” (Firefox)

Web page will reload.

Step 2: Find your photo in the gallery and 2-finger swipe to enlarge photo. Tap anywhere on the top edge of the photo (above the text) and photo will load.

 Step 3: Tap and hold on photo until menu displays and click on:

“Download image” (Chrome)

“Save Image” (Samsung and Firefox)

Congratulations, you did it!